Q: What is involved in renting?
A: It is simple...1. Select your want 2.Sign a Rental Application.3. Provide Minimal personal Information

Q: Will OURSJIA help me plan and design rooms?
A: Sorry, we currently do not offer this service, but you may find a mass of design schemes and templates in the OURSJIA showroom, catalogue and internet.

Q: What kind of commitment do I need to make?
A: A day, a week, a month or a year. We rent for whatever period you require. Rental rates vary with lease length.

Q: How long does it take to get delivery?
A: Your order will be arranged within 24 hours. Our customer service team will contact you directly to confirm the convenient time for you.

Q: How do I notify you to return the furniture?
A: You are required to give us a 15 day notice to return the furniture. Notice may be given via fax, or in writing.

Q: What settings of software do I need to view the OURSJIA site?
A: OURSJIA site is created with browsers friendly system. It is optimized for the most used visions of IE and Firefox on either Windows or Mac OS.

Q: Complaints?
A: If you are unhappy with our product and service, please contact our customer services team.

You can submit any additional comments or inquiries through our Contact us form.